In learning mode, we simply acknowledge that there are things we can learn to make our lives more comfortable and productive. Whatever uncomfortable place we are moving from, we can skip the presumption of fault or wrongness.

In treatment mode, we have to think that there’s something wrong with us before we can get better. It may be hard to seek help because we feel ashamed of wrongness. It’s hard to hear helpful suggestions because we feel defensive about our failings.

In learning mode, we can stand side by side with our educators. We have some things to teach others and we know that others have things to teach us. It’s mutual.